WIRELESS ACCOUNT MANAGEMENT (WAM)
We manage cellular, mobile devices, services and expenses for companies, educational institutions, not-for profit organizations and medical facilities — any organization supporting 30 or more wireless devices annually.
Our Professional Mobility Team handles all of the cellular equipment transactions, wireless-billing transactions with your provider[s] to secure the best rates, service and devices to meet your business’s mobility needs.
Specifically, we offer:
- Wireless billing review and consolidation: in-depth monthly review of your mobility investment. Average annual cellular savings - 18%.
- review voice and data usage patterns
- review voice and data monthly charges
- analyze fees for additional services such as 411, text messaging and internet usage
- Monthly summaries of findings and recommend improvement by:
- evaluating your monthly bill and providing an overview of monthly wireless transactions
- prepping and posting reports on exclusive web portal for easy access, review and retrieval
- New equipment activations and equipment upgrades
- Carrier communications
We speak ‘cellular’ and can cut through the jargon to eliminate billing and service issues frequently caused by misinterpretations between businesses and wireless customer-service representatives.
Why use the Wireless Business Group ? Our services save you money and time.
Here’s how:
- Free up your in-house administrators, usually appointed ad hoc, who now handle a growing array of complex services, phones, rate structures, PDAs, devices and billing problems.
- Streamline and reduce wireless account expenses: average annual savings: 18%.
- Offer a single contact point and support for all carriers — from customer-care supervisors to network engineers to equipment manufacturers.