Wireless Account Management
We manage cellular, mobile devices, services and expenses for companies, educational institutions, not-for profit organizations and medical facilities — any organization supporting 30 or more wireless devices annually.
Our Professional Mobility Account Management Team oversees cellular equipment transactions, wireless-billing transactions with your provider[s] to secure the best rates, service and devices to meet your business’s mobility needs.
Specifically, we offer:
Wireless billing review and consolidation: in-depth monthly review of your mobility investment. Average annual cellular savings - 18%. o review voice and data usage patterns
o review voice and data monthly charges
o analyze fees for additional services such as 411, text messaging and internet usage
Monthly summaries of findings and recommend improvement by: o evaluating your monthly bill and providing an overview of monthly wireless transactions
o prepping and posting reports on exclusive web portal for easy access, review and retrieval
New equipment activations and equipment upgrades
Carrier communications We speak ‘cellular’ and can cut through the jargon to eliminate billing and service issues frequently caused by misinterpretations between businesses and wireless customer-service representatives.
Why use the Wireless Business Group ? Our services save you money and time.
Here’s how:
- Free up your in-house administrators, usually appointed ad hoc, who now handle a growing array of complex services, phones, rate structures, PDAs, devices and billing problems.
- Streamline and reduce wireless account expenses: average annual savings: 18%.
- Offer a single contact point and support for all carriers — from customer-care supervisors to network engineers to equipment manufacturers.