Leadership in telecom: How Boingo’s Hagan navigated a business model pivot

Around 2010, Hagan had to move Boingo away from its longtime business of selling Wi-Fi access to consumers, as travelers increasingly expected Wi-Fi to be free. As a result, Hagan’s Boingo began pursuing a “venue acquisition” strategy by acquiring the long-term wireless rights at large-scale venues such as airports, stadiums, universities and military bases, and building distributed antenna systems (DAS), Wi-Fi and small cells at those venues.
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Written by Developer on May 31, 2017
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